Features

Everything needed to reply, book, sell, and review from one calm dashboard.

ReplySuite combines trained AI replies with practical business tools. Your assistant can answer questions, request appointments, manage bookings, and trigger verified MTN/Airtel mobile checkout.

Train

Ground answers in your business content

Upload or connect the knowledge your assistant should trust: website pages, PDFs, FAQs, policies, menus, service descriptions, and custom text.

Website URL training
PDF and document uploads
FAQ and policy text
Language and tone guidance
Reply

Answer customer questions across channels

Start with the website widget, then expand into WhatsApp, Instagram comment replies, and Instagram comment-to-DM while keeping the same trained assistant context.

Website chatbot widget
WhatsApp automation
Instagram comment replies
Instagram comment-to-DM
Lead capture and staff handoff
Act

Turn conversations into appointments and bookings

Let the assistant collect structured details, create trackable booking records, and keep staff in control of approval, calendar availability, and follow-up.

Google Calendar connection
Appointment service setup
Staff and availability rules
Status timelines for review
Capability map

A practical feature set for live businesses.

The product stays focused: conversations, training, connected channels, appointments, bookings, Google Calendar, and contextual payment checkout.

Trained AI assistant

Replies use your real business content instead of generic guesses.

Website widget

Deploy the assistant on approved domains with a simple embed flow.

WhatsApp ready

Expand support to a high-value customer messaging channel.

Instagram comment replies

Reply publicly to matching Instagram comments with short, safe responses.

Instagram comment-to-DM

Follow up privately when a comment needs a more helpful DM conversation.

Appointments

Collect service, staff, time, contact, notes, and deposit intent.

Google Calendar bookings

Use connected calendars for reservations, events, and appointment availability.

MTN/Airtel mobile checkout

Request payment only for existing appointment or booking deposits.

Conversation memory

Keep context connected to the customer conversation and session.

Usage analytics

Monitor replies, activity, plan limits, and customer automation performance.

Multilingual support

Support English, Kinyarwanda, Swahili, Kirundi, Luganda, Arabic, and more.

Safer controls

Control training, channel setup, domains, and tool access from the dashboard.

Review dashboard

Review appointments, bookings, payments, and conversations before follow-up.

Payments without risk drift

MTN/Airtel mobile payment is checkout, not an invoice bot.

Payment requests attach to existing appointment or booking deposits. The server verifies the target, amount, ownership, and duplicate state before a mobile payment prompt is created.

View pricing

Payment guardrails

Designed for real customer operations

No standalone payment workflow
No automated invoice generation
Amount is derived server-side
Target ownership is verified
Duplicate paid payments are blocked

Build your first assistant, then add actions when ready.

Start with trained replies on your website. Expand into appointments, bookings, WhatsApp, Instagram, and MTN/Airtel mobile checkout as your business needs grow.

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